Event Q&A

New to ArtFusion Event? No Worries…Here’s a Guide for First-Time Attendees

Q: How do I register? A: Look at the classes and instructors and make a list of those of interest.  Then view classes by day to choose your classes and prevent overlapping.  You can also contact instructor directly if you have questions about their class.  The easiest way to find them is through the ArtFusion group on Facebook.

Q: Can I pay by check? A: All payments are made through PayPal or Stripe using Visa, Mastercard, American Express or Discover. Checks are an expensive option for us, but in special circumstances we may be able to accommodate you for a $15 fee.

Q: What is the Event fee I saw on check-out and do I need it?  A: Among other things, the Event fee goes towards the venue rental, permits, insurance, equipment rental, class materials, after class activities and numerous other expenses.  This charge is essentially the same as you pay for other events and convention type functions. 

  • Early price of $69.00 ends on 3/12/2019 11:59 PM

  • Standard price of $89.00 starts on 3/13/2019 12:00 AM and ends on 3/23/2019 11:59 PM

  • Late/Onsite price of $115 starts on 3/20/2019 12:00 AM

Q: How can I get a question answered that I can’t find on the website?    A: Use the contact form or email address listed on the website Contact page. Please do not send messages via Facebook or other social media sites, as these can get lost. Someone will reply within the next business day.

Q: I want to cancel my registration. How can I get a refund and what amount will be refunded? A: Up until February 1, you are given a courtesy 30 day refund period.  This is 30 days starting the date you registered. Log into your account and follow the directions to cancel or change your registration.  

Any change requests must be made before March 2, 2019 as we need to confirm venue accommodations. There is a $45 cancelation fee. There are no refunds issued under any circumstances after February 26, 2019.  I know you understand as a not for profit event the venue and other expenses are being paid as money is collected.  Instructors are purchasing products and supplies, and making their travel and accommodations, based on the number of people registered for their class.   

Some discounts such as Early Registration, Contests, Specials, may be voided by canceling or changing your registration.  

We will give a complimentary24 hour grace period for changes and cancelations (minus registration fees) until March 15 only.

Read Policy

We STRONGLY recommend getting travel insurance.  This will protect you in case you need to cancel for any reason. Three reputable companies are: Travelex (800) 504-7883 , Allianz Travel and Travel Guard International (877) 901-7599 [Note: for full coverage you must take out a policy soon after paying for your trip.]  

Q: I never received a registration confirmation email/letter. How can I get it?    A: Confirmation emails are sent out automatically when you register. If you did not receive it, check your emails junk folder.  If you still cannot find your confirmation email, login to your registration and click on link to resend.

Q: I'm not sure what classes would be best for my business.    A: Write or give us a call and we can help you with your class selection.  You can also post in the ArtFusion Event group and contact the instructors directly to ask questions about their class.

Q: Can my spouse attend?    A: Your spouse is welcome to the event activities with an Event Pass.

Q: Is the venue kid friendly? A:The venue itself is very kid friendly and there are many kid activities on the property as well as the area. The Event itself is off limits to any anyone 18 years old and younger and to anyone without an event pass, due to the tools and equipment that may be laying around.

Q: What do the skill levels mean?  A: Use this as a guide when choosing classes.  Skill Level: 3 means that you should either already have a lot of experience in the industry or background in the technique being taught.  Skill Level: 2 means that you should know how to use basic tools and products in the industry.  Please contact instructors directly and ask them about their class. 

Q: Will more classes be added? A: At the time of this writing there are no plans, nor room to add more classes. The only exceptions would be if a class needed to cancel due to low enrollment or personal tragedy or if a class sold out early in the registration we may try to make room for an additional class.

Q: How can I ship my stuff home?  A: There will be a limited number of shipping boxes available at the Venue.  AF will have a table set up and you are welcome to get your package taped up there.  Perks Plus pass holders will get a complimentary shipping box (while supplies last) and there is a small fee for others.  

There are both a USPS and UPS office on the property so you can easily get your boxes shipped.

Q: I am not sure if I can afford to attend. A: In planning this and past events every effort has been made to make this event affordable for students, instructors and exhibitors. A ton of research has been put into the venue, website, classes and every other detail. Some aspects may not be considered the “ritz”, but the first goal is to make things affordable to the majority. You will notice that there are a lot of low priced classes. Instructors are encouraged to make classes low priced because we know by the time you make your lodging and get airfare, the costs can really add up.  

Q: I am not sure if I feel comfortable not knowing anyone.  A: One of the most often heard comments about this event is how friendly and approachable the event attendees are.  There will be a lot of repeat attendees, but also a lot of new ones.  There are a lot of social activities planned so people have plenty of time outside of classes to meet with others.


See information under lodging.


Q: Is there food available? A: Yes, breakfast is included with your lodging. The lodge typically is not open during lunch hours, but we have made special arrangements for them to have a light menu available.

We also would like to introduce you to Fetch Delivery. They will deliver anything and everything food, dry cleaning, pencils…


Q: Is there lodging available for the event? A: Yes, lodging and classes are at The Lodge of Santa Fe. We have a limited number of rooms blocked out so be sure to register early.

Q: I would like a roommate, how can I find one?  A: There is a form under Files in the ArtFusion Event group on Facebook where you can be listed or just post in the group and ask. Be sure to bump the post periodically otherwise it may get buried in all the other posts.

Important: When you make your lodging reservations you can save money by only registering one person to your room.  Only the one person on the room reservation will get meal tickets, however it may be more cost effective to room this way.  Especially if traveling with a spouse.


Q:  Is the event held in the same location every year?  A: To date the first 3 events have been held in a different location.

Q: Are events held the same time of year?  A:  There is a lot of planning and research involved when deciding on both the event location and event dates.  One of the first things has been to contact other industry events and find out what their plans are so we can be far enough away as to not interfere with any others.  Just because we ask however, doesn't mean they will reply, so in those cases we just have to do what we think will work best for the anticipated attendees.

Q:  I am interested in teaching at an event.  What is criteria?  A: What we look for most is what we think will appeal most to Decorative Painters.  Do you have a class that is unique and will appeal to a broad range?  Most are judged by class type, price, length, what students get out of class, referrals.  Do you have any other classes within 40 days of the Event?  All conventions ask this, but we believe that AF has kept instructors to the least amount of days.

For more information and an instructors application form, contact us.

Q:  I am interested in either being a sponsor or exhibitor.  I'm not sure which is the best option for me.  A:  On the bottom of the page click on 2018 Sponsor.  We can help you make the best choice for your business.



There are no refunds issued under any circumstances.  I know you understand as a not for profit event the venue and other expenses are being paid as money is collected.  Instructors are purchasing products and supplies, and making their travel and accommodations, based on the number of people registered for their class.  

We want you to help build the ArtFusion Event experience. We'll be asking for your ideas and opinions through surveys, polls, and contests in our ArtFusion Event group. You'll help choose the instructors, class types, merchandise designs, activities on site, and tons of other event elements. It's your event, so share your voice and let's see what we create together.


Cancelation Policy

Any change requests must be made before March 1, 2019 as we need to confirm venue accommodations. There is a $45 cancelation fee and a $25 change order fee.  There are no refunds issued after February 26 and instructors will not provide any class notes or materials for registrants who have canceled.  I know you understand as a not for profit event the venue and other expenses are being paid as money is collected.  Instructors are purchasing products and supplies, and making their travel and accommodations, based on the number of people registered for their class.   

Some discounts such as Early Registration, Contests, Specials, may be voided by canceling or changing your registration.  

  • We strongly recommend you to purchase trip insurance. Many will reimburse your travel, tour and event costs. Travelex, Allianze, Amex Assuance are just 3 of the many.

  • Proceeds will be donated to charity for non-refundable registrations.


ArtFusion provides workshops, social event for professional Decorative Artists. 
Understand that by registering for any workshops, you are agreeing and consenting to all terms and conditions.

Follow ArtFusion Event on Facebook for announcements and connecting with other attendees.  Instructors are not obligated to send any class materials or provide any instruction for any class you have canceled.  

Privacy Terms & Conditions
We will do our very best to respect your privacy. You agree that you are 18 years and older and any travel companions that are on the event areas are also at least 18 years old and have an event pass.
During every Event we take photos and video that post to our Facebook page and other social media outlets. We reserve the right to use any of these photos for promotional materials/purposes unless you specifically notify us that you not want your picture taken. However, you realize with an event this size we can not make any such guarantees.  If you want to opt out of our photo taking process, you must EMAIL US and then remind us once again when you arrive for the Event that we are not to take and post photos of you.  You also need to notify photographer(s).  This DOES NOT apply to group photos.
You further agree you will not solicit any AF vendors, sponsors or instructors for other events, conventions, conferences.
We do NOT sell or distribute our email list, we use it only for internal communications.
Bring your own camera! You’ll want to record the memories as they happen. We encourage you to share the photos on your social media networks and be sure to tag us #artfusionevent or #artfusionevent2019 #wheregreatmindscreate
By registering for this event, you will automatically be invited to receive our MailChimp email newsletter. If you do not wish to sign up you will always have the option to unsubscribe at a future time..

Kathy BoydComment